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Customer Reviews.

service

5

Everyone I have dealt with has been so helpful, friendly and efficient. As this is the first car I have chosen on my own that care has been especially important.

13 November 2018

service

1

My car was booked in for purchase and fitting winter tyres. I arrived and was told it would take 2 hours. After 2 hours, I was told the tyres were not available until the following day. A 2 hour appointment wasted 2 days and a lot of aggravation

13 November 2018

service

5

Recent punctures delt efficiently with in one phone call

10 November 2018

sales

5

Went in to just have a look and ended up buying the car. Good service, price and finance.

09 November 2018

service

5

Can’t think of any faults

07 November 2018

sales

5

I didn’t feel pressured and had all my questions answered.

07 November 2018

service

5

Good customer service

06 November 2018

service

5

Car repaired on a couple of ocasions in a timely and cost effective manner.

06 November 2018

service

5

Very efficient

04 November 2018

service

5

All the work was completed on the day

03 November 2018

service

5

Communication was good!

02 November 2018

service

4

One small part not available so needed to go back in again

02 November 2018

sales

5

The service was excellent and accommodated for delivery changes when they became necessary.

02 November 2018

service

5

The staff are so helpful and explain everything

01 November 2018

service

5

I said it all in the first box brilliant

01 November 2018

service

5

Everyone was professional

31 October 2018

service

5

Arrived at 1245 for 1pm service , advised this would take 1/2 hours , eventually at 515 , requested a hire car to go home , my car was deliver back to my home address later that evening . Very long day , 3 am start at work and drove straight to you

31 October 2018

service

5

My car passed it's mot.

29 October 2018

service

5

We have been customers for over 25 years and have always been satisfied.We travel 120 miles round trip to your location.

26 October 2018

service

4

Very friendly and helpful staff. I am not satisfied with Mini sat nav. It has taken two visits and much messig about to establish thata) it cannot be updated by meb) if I pay for it to be done by Mini the latest version is still very out of date

25 October 2018

service

4

Satisfied with everything

24 October 2018

service

4

Job done - simple.

18 October 2018

service

5

I felt confident that my car was being serviced properly and I was treated well by the front of house staff.

16 October 2018

service

5

the service was very efficient and they saved me some money - plus I was delivered to Cartmel and picked up by a very nice young man (sorry, I didn't get his name)

16 October 2018

service

4

All good

16 October 2018

sales

5

Everything went as planned.

14 October 2018

service

4

On the whole, the service experience was excellent, but I had great difficulty making the booking due to personnel not being available on the phone and not calling back. Also the online booking system did not activate a response.

13 October 2018

sales

5

Pleasant, informative staff offering good standard of customer experience.

12 October 2018

sales

5

Helpful staff and accommodating to my needs

09 October 2018

sales

5

All of the above. Fantastic service from fabulous people and a really great car.

09 October 2018

service

5

Completed on time and car very clean on return

08 October 2018

service

5

Always great service

04 October 2018

service

5

Fabulous garage

03 October 2018

service

5

Good reception on arriving at the dealer. Good explanation of the work to be carried out and timescale. Great hot chocolate - but perhaps most important for me the ability to talk to the technician who worked on my car.

02 October 2018

service

5

All issues dealt with in one service visit

02 October 2018

service

5

Work was done efficiently. Was given use of a courtesy car. Dealership facilities were good and staff very friendly

02 October 2018

service

4

Again looked after

01 October 2018

service

4

Just as expected

01 October 2018

service

5

Facilities for customers are perfect. I really appreciate the desk / table area and was able to get work done whilst waiting for service to be done. Coffee & drink facilities excellent - cold drink options & dog biscuits a lovely touch!

28 September 2018

sales

5

Sales executive came in on his day off to suit my timescales, everything ready, customer oriented experience

27 September 2018

service

5

Car problem dealt with speedily and I felt reassured that they did not return the car until they were satisfied a full repair had been carried out

26 September 2018

service

5

The way I was treated throughout

26 September 2018

service

5

Seamless service

21 September 2018

service

5

Car was picked up and returned to the door even though we made it difficult.

18 September 2018

service

4

Friendly helpful staff. And Scott picked my car up from home and took it to grange on the day. Reliable.

18 September 2018

service

4

Very efficient and car also cleaned. Only problem was courtesy car driver left me for about 2 and a half hours in Grange!

18 September 2018

service

5

They were very efficient helpful and friendly!

17 September 2018

service

5

Our car was returned to us in a lovely cleaned state!

14 September 2018

service

5

Both service and MoT carried out smooth and effortless.

13 September 2018

service

5

excellent thankyou