All went according to plan.
All went according to plan.
Very Friendly and professional
Great customer service and coffee available whilst you wait. Comfortable waiting area
said what they were going to do ,courteous ,prompt ,nothing to much trouble
Made to feel like a king.The whole purchase experience was fantastic from start to finish.
Everything i asked to be looked at was sorted
Problem solved without any trouble
Friendly and efficient service
Quick , efficient. Video of work done was brilliant. Staff polite and friendly.
My questions were dealt with quickly and advise was also given on future services.
We left our car with you while on holiday and communication was good.
In particular the friendly and attentive non aggressive sales approach - exemplifies by Mathew Wilson
My Mini went for a MOT It was made clear on booking how long it would be and that the car would have a health Check . I was sent a video showing the check, the job was done on time and the car returned clean
Have used Lloyd Mini and BmW previously Bateman for many years. Staff and service has been consistently good for 30 years
Everything went according to plan.
Very easy to deal with. Kept me informed. Car came back in pristine condition.
It all went according to plan and Louis the salesman was extremely helpful
All staff were friendly, we were left to walk around with out harassment.
Prompt and professional from reception to the servicing. Friendly, Informative, reliable.
I would recommend the tram to others and live my new Countryman
Everything done as promised and at the time specified.Car drives a lot better now.
Almost perfect but part hadn't arrived so had to leave car. Great courtesy car supplied however.
Very good attention
As above. The car was brought in for a health-check, problems were identified and explained to me in detail and in a way that I could understand.
As above. Lee doing a collection and delivery is extremely useful and he is always pleasant
As above very good service.
Car was collected from my home and dropped off. Really liked the video of the work being done- this gave me a great deal of satisfaction.
Car was picked up from my house . Received a video of the work. Anthony called me and did as I requested. Car came back clean. Just excellent survice
Again fantastic customer service
No issues whith any part of the experiance.
Had a puncture on the motorway and they fit me in straight away. Wish I lived closer so I could use all the time.
They ring you if extra is needed done and try to sort it for you there and then if that suits you
Staff are friendly and courteous
Great experience, went out the way to help and find the right choice for me
No complaints. The people, place and service were all very good.
Very efficient and friendly service. I was given a courtesy car as my car needed a couple of upgrades.
Comprehensively great service from every team member.
Polite and knowledgeable staff who focus on solutions. I especially liked the while you wait service option with facilities for me to conduct my business online
Sarah was very helpful, not pushy and also very knowledgeable
As above- top answer
The garage initially forgot to give my alloys back but were very helpful when I phoned.
I felt that the service and staff at Lloyds Douth Lakes was excellent, they were very helpful and kept in touch.
All planned around when Ibwsnted the car and I was kept informed at every stage if the process.
no issues or problems on the day and car was ready well within the time frame given.
My car was professionally serviced and cleaned.
As far as.i can tell everything seems fine.at the moment,!
Excellent customer service and attention from Anthony