OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 85 comments received in the last 90 days.
31 May 2025
Not 100% because unfortunately all software could not be put on so necessitates car going in to garage. Car being collected and returned to me at home.
30 May 2025
The battery had to be replaced when we arrived. Signal was poor at the centre making key set up painful and even driving off site to do this took ages. Also the wheel trims on the drivers side were out and to be returned.
30 May 2025
Start to finish, I was fully informed every step, purchase/delivery Tom was v. professional, understood my requirements for car & finances. He used the experience & professional help from Louis (Manager) for deal/order. A great handover experience
22 May 2025
Very satisfied with my experience Sarah who has dealt with me for the last 10 years goes above and beyond to make sure everything is perfect.
22 May 2025
Great all round car
15 May 2025
Tom was polite, attentive & professional throughout
14 May 2025
Excellent experience. Straight forward process from purchase to the collection of the car. Very professional!
02 May 2025
Tom was extremely helpful and talked through every step in detail.
01 May 2025
Arrived on time. Professional customer service.
08 June 2025
Very informative & no delay in getting job done
07 June 2025
Car serviced quickly and I was lent a great courtesy car.
04 June 2025
Service completed in the time promised although the complimentary wash and vacuum was missed.
02 June 2025
As per first comment- I have had great service in the 8 years of buying cars from Lloyds
31 May 2025
The service was carried out in the time quoted. It would have been nice to have received some details on paper as to what work had been done. MOT certificate was given to me on collection of my car.
29 May 2025
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29 May 2025
Excellent service
27 May 2025
Car repaired in less than 24hours
26 May 2025
Useful video out my car
26 May 2025
Have always given top service with great communication
31 May 2025
Everything was explained in detail.