OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 76 comments received in the last 90 days.
21 August 2025
I do not wish to reduce the rating but I was disappointed that the ceramic finish had only been done on the Friday before collection even though we had purchased the vehicle 10 days previously and it was already in the showroom
17 August 2025
I love my new car.
16 August 2025
Ash very helpful and always had time if we had any queries.
14 August 2025
Tom was excellent, good clear communication.
08 August 2025
Sales person taking his time to explain things to me.
31 July 2025
Great service, help and advice from Sarah.
29 July 2025
Tom was very helpful and made the whole process hassle free.
28 July 2025
All staff I dealt with were courteous, knowledgeable and helpful
17 July 2025
Chris was very friendly and helpful and was happy to answer any questions we had about the purchase process and the car itself on collection.
08 September 2025
I was only having an oil service, by my own choice, on a 4 month old car. I also got some much needed advice on improving the computer driven car set up.
07 September 2025
Very easy process
03 September 2025
The only negative is my driving position was all wrong when I got back into my car, car seat moved, steering wheel was adjusted different radio. Not sure why the set up I have for driving has to be changed. I still haven't got it right.
03 September 2025
Excellent customer experience
02 September 2025
Upbeat and friendly service...so helpful and knowledgeable. Thank you.
01 September 2025
There's a video showing me everything which is fantastic!
01 September 2025
Easy to book car in. Efficient, friendly service. Easy to get a courtesy car.
01 September 2025
My car was there for a wheel beating repair but it then transpired further work was required which was completed.
28 August 2025
Attentive and detailed. Fantastic and efficient communication.
28 August 2025
Everything sorted!
04 September 2025
Good communication from start to finish .Handover went without a hitch . Sarah was fantastic.