OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
108 ratings and 74 comments received in the last 90 days.
17 August 2025
I love my new car.
16 August 2025
Ash very helpful and always had time if we had any queries.
14 August 2025
Tom was excellent, good clear communication.
08 August 2025
Sales person taking his time to explain things to me.
31 July 2025
Great service, help and advice from Sarah.
29 July 2025
Tom was very helpful and made the whole process hassle free.
28 July 2025
All staff I dealt with were courteous, knowledgeable and helpful
17 July 2025
Chris was very friendly and helpful and was happy to answer any questions we had about the purchase process and the car itself on collection.
16 July 2025
Member of staff friendly and knowledgeable, everything was explained to me.
26 August 2025
Friendly staff.
19 August 2025
Great staff and knowledgeable
17 August 2025
Staff and offers were spot on couldn't wish for more .
16 August 2025
Everyone is super helpful
13 August 2025
Amazing service - remote diagnostics - quick turn around - kept fully informed of progress
10 August 2025
I recieved excellent customer service, and i felt like a valued customer. The team were so kind and helpful, and i feel that my car is in safe hands. It was also great to recieve a video in which i could see for myself what the mechanic was checking
10 August 2025
Using emails and texts to keep me informed and the ease of booking the sevice and MOT online.
05 August 2025
No problems, nothing to complain about
05 August 2025
Oliver was brilliant
03 August 2025
Repaired quickly after being relayed by AA
21 August 2025
I do not wish to reduce the rating but I was disappointed that the ceramic finish had only been done on the Friday before collection even though we had purchased the vehicle 10 days previously and it was already in the showroom