OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 78 comments received in the last 90 days.
06 January 2026
Chris has sold me a few cars, always easy and knowledgeable
27 December 2025
Very satisfied
23 December 2025
Bit disappointed originally as the original car I was going to look at the deal had expired when I went to test drive but I wasn't told till I came to sign the paperwork
20 December 2025
Tom, the person we dealt with, was so helpful and patient when we had problems and when we had to return the next day, he was equally helpful.
19 December 2025
Very Satisfied
12 December 2025
The dealership were excellent and the Chris Mander, the salesman was exceptional and could not have done more to ensure everything was first class
10 December 2025
Perfect experience
05 December 2025
Very good customer service . Chris was great
01 December 2025
Ash explained everything involved
13 January 2026
Wasn't advised in advance that my car would be there for 2 days. Also I was contacted 2 days after my car had been at the service department for 2 to notify me that a break fluid change was due. Very frustrating this wasn't picked up whilst there
10 January 2026
Poor communication to give me information as to where Mini were up to with my car, plus my Mini was returned to me dirty! Not even an ask whether I'd like a quick clean (this usually happens) Initial recovery & communications were prompt & helpful
08 January 2026
Oliver was extremely helpful
05 January 2026
Again friendly team
05 January 2026
All the work was completed as per estimate and in good time.
02 January 2026
The staff are lovely and very helpful but as calls to mini get passed to the BMW side if Mini is busy it does mean that you end up re- explaining the same issue to different people
31 December 2025
The team at Lloyds South Lakes are absolutely great - a special mention to Oliver Postlethwaite (Service Advisor) and Louis Jefferies (Sales Manager) who are always very helpful
22 December 2025
Always good.
17 December 2025
Staff are always very welcoming, always feel at ease.
17 December 2025
work carried out as agreed
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
13 January 2026
Salesman Ash very knowledgeable and curteos