OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 80 comments received in the last 90 days.
25 June 2026
Everything just great
25 June 2026
Chris was extremely patient & very helpful in establishing our requirements.
24 June 2026
Brilliant ser ice, Chris was really helpful and very knowledgeable but not pushy. He went above and beyond to come and get me to pick up my mini, and spent time helping me get the one I wanted.
20 June 2026
We love our new car and the sales exec Tom was most helpful
14 June 2026
Nice and relaxed atmosphere and not pushy
02 June 2026
Sarah was amazing, from the minute I came into the store to pick up day, she assured me and took care of everything! Couldn't have asked for more!!
28 May 2026
friendly staff. Ash was very helpful when we collected the car. Tom has been so helpful throughout our ordering and purchasing of the mini. He clearly explained all the options, dates of purchase and kept us upto date throughout production. Thank you
19 May 2026
Great support and service from beginning to collection of my new Mini.
16 May 2026
Mini app will not work tried several time after speaking and email backwards and forwards to no avail !!!!
09 July 2026
Excellent customer service, knowledgeable, friendly and very professional
08 July 2026
The issue we had has now been resolved, although it took slightly longer, the team kept us informed all the way & provided us with a courtesy car for our convenience.
06 July 2026
I have to be brutally honest and say that I had issues with All available BMW/ Mini dealerships near to me.
06 July 2026
Friendly, efficient staff. Comfortable surroundings to wait in while MOT was carried out.
05 July 2026
Generally good but unnecessary bureaucracy prevented complete satisfaction.
02 July 2026
Efficient, pleasant to deal with.
02 July 2026
Very friendly very kind & helpful
01 July 2026
Friendly staff who went beyond expectations to keep me informed throughout the buying process and extra touches like the delivery video and grand unveiling made the whole experience personal.
01 July 2026
Pleasant, efficient service
30 June 2026
Everything done on time and car returned cleaner than when i arrived!
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
29 June 2026
Ash Fisher, the Mini Sales Rep at Lloyd South Lakes was excellent throughout the entire purchase and handover of the new car. He was patient, professional and good humoured at all times.