OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 87 comments received in the last 90 days.
19 May 2026
Great support and service from beginning to collection of my new Mini.
16 May 2026
Mini app will not work tried several time after speaking and email backwards and forwards to no avail !!!!
15 May 2026
I bought my mini through the Motability scheme and Sarah Walsh looked after me throughout the whole process. Here approach was superb from start to delivery.
06 May 2026
Everything was made so easy. There was no hard sell or pushiness. It was a lovely experience. Nothing was too much trouble.
06 May 2026
Excellent knowledgable staff and is clear there is a great team here at south lakes mini . Tom is highly recommended to everybody asking about my lively Mini. Thank you so much
03 May 2026
Sarah was fantastic so helpful and made the whole process very easy.
02 May 2026
Fantastic customer service and support from Ash and all of the team at Mini Grange Over Sands . Service was excellent from start to finish. Thank you.
30 April 2026
The service I received was outstanding right from the start. I appreciated the friendliness, the professionalism, the thorough explanations given throughout the buying process and how everything was done that they said would be done. Thank you.
25 April 2026
Because every body help in very special ways to put all my needs first and complete my mini in place.
30 May 2026
Good to deal with
29 May 2026
From first entering the Reception area I am always met with a warm/courteous greeting and kept informed about what is going on in the workshop. The hot chocolate is delectable whilst I wait.
29 May 2026
Everything went smoothly and they managed to fit me in for two new tyres.
28 May 2026
Easy to book Comprehensive video showing work completed on car . Great valeting !
28 May 2026
We sent the car in for mot as it is a year since we purchased it .Booking in was simple , the car was left picked up paid for with no hitches whatsoever . Not your fault ,picking up from Levens on a bank holiday Friday afternoon was not a good idea .
27 May 2026
Everything went smoothly
27 May 2026
Prompt, courteous service.
27 May 2026
Everything was straight forward and car was cleaned after MOT.
24 May 2026
Top class as usual.
23 May 2026
Efficient friendly service with attention to all requirements
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
28 May 2026
friendly staff. Ash was very helpful when we collected the car. Tom has been so helpful throughout our ordering and purchasing of the mini. He clearly explained all the options, dates of purchase and kept us upto date throughout production. Thank you