OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 82 comments received in the last 90 days.
20 June 2026
We love our new car and the sales exec Tom was most helpful
14 June 2026
Nice and relaxed atmosphere and not pushy
02 June 2026
Sarah was amazing, from the minute I came into the store to pick up day, she assured me and took care of everything! Couldn't have asked for more!!
28 May 2026
friendly staff. Ash was very helpful when we collected the car. Tom has been so helpful throughout our ordering and purchasing of the mini. He clearly explained all the options, dates of purchase and kept us upto date throughout production. Thank you
19 May 2026
Great support and service from beginning to collection of my new Mini.
16 May 2026
Mini app will not work tried several time after speaking and email backwards and forwards to no avail !!!!
15 May 2026
I bought my mini through the Motability scheme and Sarah Walsh looked after me throughout the whole process. Here approach was superb from start to delivery.
06 May 2026
Everything was made so easy. There was no hard sell or pushiness. It was a lovely experience. Nothing was too much trouble.
06 May 2026
Excellent knowledgable staff and is clear there is a great team here at south lakes mini . Tom is highly recommended to everybody asking about my lively Mini. Thank you so much
24 June 2026
Excellent communication and service
24 June 2026
I'd been told the service & MOT woukdn't take long & I could wait for it to be done. When I arrived I was told that wasn't the case, so I had to start trying to get a lift home, then back the next day.,
24 June 2026
Just Perfect. its great to know where the faults are if any. Hats off to the car valet person
22 June 2026
Work completed by specified time and well looked after while waiting.
22 June 2026
Talked with the mechanic about my vehicle
22 June 2026
The appointment was carried out in the timeframe expected
21 June 2026
Efficient and reliable service from the team
18 June 2026
Chris was so helpful when i was making decisions about what i wanted, definitely not pushy, and incredibly knowledgeable. Great choice of vehicles to look at and test drive. Chris also went above and beyond to come and get me when i collected my car.
18 June 2026
Extremely helpful & very patient.
17 June 2026
Excellent service and went out of their way to help me by loaning me a car when I was in a predicament, Thankyou
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
24 June 2026
Brilliant ser ice, Chris was really helpful and very knowledgeable but not pushy. He went above and beyond to come and get me to pick up my mini, and spent time helping me get the one I wanted.