OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 84 comments received in the last 90 days.
12 July 2026
It has been over 10 years since I last bought a car , so I was very apprehensive when I walked into the showroom. But when I met the salesperson Tom Woodhouse I was immediately put at ease. From that point the whole experience was excellent.
29 June 2026
Ash Fisher, the Mini Sales Rep at Lloyd South Lakes was excellent throughout the entire purchase and handover of the new car. He was patient, professional and good humoured at all times.
25 June 2026
Everything just great
25 June 2026
Chris was extremely patient & very helpful in establishing our requirements.
24 June 2026
Brilliant ser ice, Chris was really helpful and very knowledgeable but not pushy. He went above and beyond to come and get me to pick up my mini, and spent time helping me get the one I wanted.
20 June 2026
We love our new car and the sales exec Tom was most helpful
14 June 2026
Nice and relaxed atmosphere and not pushy
02 June 2026
Sarah was amazing, from the minute I came into the store to pick up day, she assured me and took care of everything! Couldn't have asked for more!!
28 May 2026
friendly staff. Ash was very helpful when we collected the car. Tom has been so helpful throughout our ordering and purchasing of the mini. He clearly explained all the options, dates of purchase and kept us upto date throughout production. Thank you
18 July 2026
It's quite simple it's impossible to argue when everything was perfect.
17 July 2026
Even though the mini team were not available due to sickness, Debi and the team at BMW sorted me out without issue.
17 July 2026
Fitted camera to front of our new Mini Countryman u25 s all4
13 July 2026
Everything went smoothly as expected and also timely.
12 July 2026
All were friendly and kept me informed.
09 July 2026
Excellent customer service, knowledgeable, friendly and very professional
08 July 2026
The issue we had has now been resolved, although it took slightly longer, the team kept us informed all the way & provided us with a courtesy car for our convenience.
06 July 2026
Friendly, efficient staff. Comfortable surroundings to wait in while MOT was carried out.
06 July 2026
I have to be brutally honest and say that I had issues with All available BMW/ Mini dealerships near to me.
05 July 2026
Generally good but unnecessary bureaucracy prevented complete satisfaction.
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
16 July 2026
Tom Woodhouse our sales executive was very knowledgeable and nothing was too much trouble in finding us our car.