OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 78 comments received in the last 90 days.
16 March 2026
This is the 3rd new mini I have purchased from this dealer and I have been extremely happy with each experience.
12 March 2026
excellent service
11 March 2026
Tom who helped me sort the car was so helpful and informative, he gave advice which was useful and I am now so happy with my vehicle.
10 March 2026
The salesman was very good overall the experience was excellent
10 March 2026
Tom went the extra mile to make the handover of my new Mini. Pleasant, friendly, polite and attentive service. He provided me with useful information during the set up of my new car and did not rush the process.
09 March 2026
A really enjoyable experience, all needs met by a friendly and helpful salesman.
08 March 2026
Best car ever! Chris left no stone unturned in the handover.
04 March 2026
From start to finish the process was amazing. Ash delivered everything we asked for and made the whole experience 10/10. Nothing was too much trouble. We love our new countryman !
23 February 2026
Had to do a bit of chasing on a few things
21 March 2026
It was good to be able to stay at the garage whilst the survey took place. The staff helpful and friendly. The coffee and biscuits were appreciated. The complimentary clean maybe not as good as there was dirt left in the boot and hadnt been hooverd.
19 March 2026
Good service, Marcel was really helpful.
18 March 2026
Professional, polite, helpful and knowledgeable.
18 March 2026
The service manager and also Marcel helped to reassure me in regards to information I had read on the internet
16 March 2026
Friendly, helpful staff, flexible pickup time
16 March 2026
Very informative,efficient and pleasant.
15 March 2026
The windscreen wipers were replaced and charged for yet I had just replaced them not a month ago. My partner asked you to check them as he dropped the car off but he had forgotten they had been fixed. Did the engineer simply replace without checking?
13 March 2026
The service was quicker than I expected and all staff were courteous.
12 March 2026
Friendly and professional
12 March 2026
Great service thank you and professional at all times
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
21 March 2026
A first class service in every way