OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 78 comments received in the last 90 days.
16 May 2026
Mini app will not work tried several time after speaking and email backwards and forwards to no avail !!!!
15 May 2026
I bought my mini through the Motability scheme and Sarah Walsh looked after me throughout the whole process. Here approach was superb from start to delivery.
06 May 2026
Everything was made so easy. There was no hard sell or pushiness. It was a lovely experience. Nothing was too much trouble.
06 May 2026
Excellent knowledgable staff and is clear there is a great team here at south lakes mini . Tom is highly recommended to everybody asking about my lively Mini. Thank you so much
03 May 2026
Sarah was fantastic so helpful and made the whole process very easy.
02 May 2026
Fantastic customer service and support from Ash and all of the team at Mini Grange Over Sands . Service was excellent from start to finish. Thank you.
30 April 2026
The service I received was outstanding right from the start. I appreciated the friendliness, the professionalism, the thorough explanations given throughout the buying process and how everything was done that they said would be done. Thank you.
25 April 2026
Because every body help in very special ways to put all my needs first and complete my mini in place.
19 April 2026
It was so simple and straightforward. I dealt with the same person from start to finish.
18 May 2026
The problem was dealt with very promptly and efficiently.
12 May 2026
Great service from all the team at Lloyds Mini, Grange. Everything was well explained in advance and during the day of the service and plenty of refreshments offered while I waited on the day.
04 May 2026
Just break fluid and micro filter On time No problems
02 May 2026
I was looking to buy a new car. The whole process from start to finish was so easy. Everything was explained to me. Nothing was too much trouble.
02 May 2026
Service was efficient and helpful, as usual.
02 May 2026
Good booking process. Excellent information about the car ( visual health check video). Very thorough work carried out.
19 April 2026
Disappointing you no longer get a car clean with the MOT
19 April 2026
Friendly staff
16 April 2026
At BMW/MINI South Lakes, we feel "special" in the way that the professional, superb staff deal with us. The person who stands out is a guy called Tom; he sold us the Mini in the first place,a.few years back. Tom goes above and beyond- a huge asset!
16 April 2026
Work done as expected with no issues.
FIND Lloyd South Lakes.
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-Over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:07:45 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 01539313171
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
19 May 2026
Great support and service from beginning to collection of my new Mini.