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Customer Reviews.

sales

5

Always dealt with Bateman Mini prior to Lloyds Mini and had excellent service

05 January 2019

service

1

Read above!

26 December 2018

sales

5

Louis tracked down a suitable car for me. The team looked at how they could meet (and in fact, they exceeded) my needs and expectations.

22 December 2018

service

4

Every one helpful and friendly

20 December 2018

service

4

A superb job done well

19 December 2018

service

5

I was looked after very well while I was waiting for my service

18 December 2018

service

2

Had problem with one noisy front windscreen wiper and it took 3 visits each one with a round trip of 36 miles. Eventually I felt that I was listened to and problem solved. if ir took so long for a minor problem what would happen if major problem

18 December 2018

service

5

Excellent job and everything explained on what was done on the car

17 December 2018

service

2

The car had been booked in for several weeks for a 9am slot. I was told the work would take 2-3 hours. It took 6 hours mainly because Lloyds, the main dealership, did not have the necessary oil or sparks plugs in stock. Completely ridiculous.

17 December 2018

service

5

Very welcoming staff on reception. Lovely coffee and comfy waiting area. Kept up to date on progress and car was valetted too at no extra cost! Never had that with any other company.

16 December 2018

service

4

Nothing to fault only that I got mince pies in BMW showroom with my coffee

14 December 2018

service

5

Well treated

14 December 2018

service

5

Bruce, the lab, and I made to feel v welcome!

13 December 2018

sales

5

No problems. The sales person did everything she could to arrange delivery for the day I wanted

08 December 2018

service

5

Friendly staff.Job done in the promised time

04 December 2018

service

5

Well looked after. Both me and the car!!

03 December 2018

service

4

On the whole very pleased. Offered advice upon arrival of how to get the most out of my service package before it expired. Stayed late to wait for me to pick up the car. However, I was late because I never received a call informing me the car would b

03 December 2018

service

4

Notification and completion of recall very efficient, excellent. In routine check we were told tyres close to needing replacement. Asked to speak to someone about it. He did not come to us. After waiting 15 minutes, we were told ‘he is over there.’

29 November 2018

service

5

No reason to query anything, always well looked after. Love having the car cleaned in sued and out.

27 November 2018

service

5

A friendly welcome ,good coffee and a reliable efficient service.

24 November 2018

sales

5

Relaxed atmosphere, competent sales staff, no problems.

23 November 2018

service

4

Would be higher but had very long wait after I’d booked early with a specific time slot

23 November 2018

service

5

was felt valued as a customer .

23 November 2018

service

3

My only dissatisfaction was I booked the service a couple of months in advance and asked for replacement tyres to be available. I gave the model and size and was told they would be available, they werent. Now one odd tyre handling affected.

21 November 2018

service

5

Same reason as above plus the job was completed on time and in the time allocated

19 November 2018

service

4.5

As previous comment job well done but I expect my displays and controls left as I had them (e.g. lights)

16 November 2018

service

5

Everyone I have dealt with has been so helpful, friendly and efficient. As this is the first car I have chosen on my own that care has been especially important.

13 November 2018

service

5

Recent punctures delt efficiently with in one phone call

10 November 2018

sales

5

Went in to just have a look and ended up buying the car. Good service, price and finance.

09 November 2018

sales

5

I didn’t feel pressured and had all my questions answered.

07 November 2018

service

5

Can’t think of any faults

07 November 2018

service

5

Good customer service

06 November 2018

service

5

Car repaired on a couple of ocasions in a timely and cost effective manner.

06 November 2018

service

5

Very efficient

04 November 2018

service

5

All the work was completed on the day

03 November 2018

service

4

One small part not available so needed to go back in again

02 November 2018

service

5

Communication was good!

02 November 2018

sales

5

The service was excellent and accommodated for delivery changes when they became necessary.

02 November 2018

service

5

The staff are so helpful and explain everything

01 November 2018

service

5

I said it all in the first box brilliant

01 November 2018

service

5

Everyone was professional

31 October 2018

service

5

Arrived at 1245 for 1pm service , advised this would take 1/2 hours , eventually at 515 , requested a hire car to go home , my car was deliver back to my home address later that evening . Very long day , 3 am start at work and drove straight to you

31 October 2018

service

5

My car passed it's mot.

29 October 2018

service

5

We have been customers for over 25 years and have always been satisfied.We travel 120 miles round trip to your location.

26 October 2018

service

4

Very friendly and helpful staff. I am not satisfied with Mini sat nav. It has taken two visits and much messig about to establish thata) it cannot be updated by meb) if I pay for it to be done by Mini the latest version is still very out of date

25 October 2018

service

4

Satisfied with everything

24 October 2018

service

4

Job done - simple.

18 October 2018

service

5

I felt confident that my car was being serviced properly and I was treated well by the front of house staff.

16 October 2018

service

4

All good

16 October 2018

service

5

the service was very efficient and they saved me some money - plus I was delivered to Cartmel and picked up by a very nice young man (sorry, I didn't get his name)