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Customer Reviews.

service

5

good experience, well looked after.

09 October 2019

sales

5

Salesman explained everything needed

08 October 2019

service

5

Again, excellent customer service

08 October 2019

service

5

The time taken to complete the service and the cost were exactly as I had been told with no 'hidden extras'.

03 October 2019

service

5

The Receptionist was exceptional. I turned up on the wrong day but she calmly sorted everything out and they did the Service and MOT that day instead of me having to come back.

03 October 2019

service

5

Always very good service

03 October 2019

service

5

Service I recieved

03 October 2019

service

5

All very friendly

02 October 2019

service

4

All good, bit of a long wait to book in though

01 October 2019

service

5

Staff went out of their way to fit in work before I had to leave for the South of England

01 October 2019

sales

5

Great experience

29 September 2019

service

5

Excellent staff in Kelsey and Georgia

27 September 2019

service

5

Fantastic service from mini.

27 September 2019

service

5

Good service, feedback provided and car cleaned for me afterwards.

22 September 2019

service

5

Car picked up and returned on time plus was cleaner!

22 September 2019

sales

5

Sarah was very helpful before and after the purchase of my countryman. This is not always the case. This is my 3rd Countryman/BMW

21 September 2019

service

5

The car was serviced and ready when they said. And very nice receptionists

20 September 2019

service

4

It's a pity that there is a wait at the garage, unavoidable no doubt. However the service received is excellent.

19 September 2019

service

5

Service completed and a faulty exhaust gas re-circ. valve replaced at no cost.

18 September 2019

service

5

Professional

16 September 2019

sales

5

The Mini Centres are always a place to visit with knowledgeable and a pleasant welcoming staff.

13 September 2019

sales

5

Found our Mini dealers very good, very friendly and helpfull

12 September 2019

sales

4

good knowledge and customer service

11 September 2019

service

3

My mini was in for an MOT and to have one of the Decal stripes removed and replaced. Passed its MOT but the stripes were removed before they realised that the stripes ordered were not the same width which was annoying.

05 September 2019

service

4

nice to have car picked up from home and delivered back

03 September 2019

service

4

no issues

02 September 2019

service

2

The oil service was completed but the passenger side column still has a large gap between sections, the knocking sound on steering could not be resolved and requires a further overnight stay for Mini but not for another month

31 August 2019

service

2

I was told my car would be ready by 16:30 when it didn't appear at this time I asked for it back as I had another appointment, I said I didn't want it valeting if it meant further delay, my car was finally ready at 16:50 having being valeted.

31 August 2019

sales

5

Louie was great

17 August 2019

service

5

Well when you go different places I always refer back to mini and bmw service at some places is shocking

17 August 2019

service

5

Excellent garage - nothing too much trouble

16 August 2019

service

5

Did as requested.

15 August 2019

service

5

Collect and return service is very convenient, and complimentary vac and wash is a nice touch.

12 August 2019

service

5

I sorted out my new mini whilst bringing my car for a service.

12 August 2019

service

5

I cant fault Kelsey or the service Team, just the car..............

09 August 2019

service

5

Very efficient and friendly service. Completed while I waited (I worked on site until the car was ready).

08 August 2019

service

3.5

Invariably I am offered car valeting. On this occasion all was done to the usual standard - apart from, on this occasion, the boot compartment was not vacuumed.

05 August 2019

service

4

miny just feels good

02 August 2019

service

5

Very prompt reminder for appointment

01 August 2019

service

5

as above

29 July 2019

service

5

Informed of all work carried out.

25 July 2019

service

5

Good staff who deal with everything very efficiently. Always like having the car cleaned after the service.

21 July 2019

service

5

Excellent service as always