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Customer Reviews.

service

5

As above

02 January 2020

service

5

Comprehensive and car returned washed, vac, etc.

29 December 2019

service

5

Quick efficient and pleasant

28 December 2019

service

5

The visit to Lloyds was a good experience and I was very pleased with the check carried out.

28 December 2019

service

5

They looked after me and my car with respect

20 December 2019

service

5

Faults rectified satisfactorily and availability of courtesy car was very helpful.

18 December 2019

sales

4

Car didn't arrive as advised therefore waited longer to pick car up than had been previously advised

17 December 2019

sales

5

Friendly staff, went out of their way to see we got the deal we wanted. Delivery was as promised. Only thing I'd have liked was an online "order tracker" like VW have, where you can follow your new cars build progress.

17 December 2019

service

4

Parking was a bit tricky due to ongoing alterations

17 December 2019

sales

4

I don't like being left whilst the salesperson has to check with the manager before making any decisions

10 December 2019

service

2

told I would received video evidence of any issues found, I was not given any, had a bill of over £550 for new brake shoes and brake discs after only approx. 37K miles of use, The MOT had failures and advisories when the car has been serviced.

09 December 2019

service

5

On time, courtesy car given. Friendly, helpful staff

05 December 2019

service

4

Not all that was requested was done

05 December 2019

service

5

Took my kindle, helped myself to coffee and a biscuit. Kept informed how the service was progressing by friendly, efficient staff.

30 November 2019

service

5

Good showroom with plenty of vehicles and helpful but not overbearing staff

26 November 2019

sales

5

John kept me updated at all times

26 November 2019

service

5

The whole team at Lloyd are very helpful, professional and focussed on delivering the best customer experience possible.

23 November 2019

service

5

Friendly and professional

23 November 2019

service

5

Good service & good selection

20 November 2019

service

5

Overall excellent.

18 November 2019

service

4

I didn't give 5 stars as the receptionist suggested I had an air conditioning service which had been completed the year before, I suppose easily done but if I hadn't remembered I would have had something I that wasn't required.

17 November 2019

service

5

I have always had good service when visiting Lloyd South Lakes.

17 November 2019

service

5

Job done very quickly and to my satisfaction was offered a valeting on shown to a comfortable waiting room with refreshments and a selection of papers.

15 November 2019

service

5

I did not deal directly with the Mini Centre. It was done through the breakdown service

14 November 2019

service

3

Happy with service but expensive

12 November 2019

sales

5

Not being delivered until tomorrow but extremely happy so far

11 November 2019

service

3

Expensive charges bill

11 November 2019

service

3

Problem not yet resolved but car collected and dropped off by pleasant employee and now re-booked to, hopefully, resolve the issue.

10 November 2019

service

3.5

All work done and explained ok. Waiting area not good and I could hear all the staff on the phone (private customer discussions)

10 November 2019

service

5

Fast, friendly, professional & efficient service. Comfortable facilities while waiting for service to be completed (even with upheavals during building / renovation work!)

09 November 2019

service

5

Professional people

09 November 2019

service

3.5

Would have been more, but they never rang to say work was completed. I received no paperwork. I chased this up but have still not received any. Scott is very reliable at collecting my car and returning it.

08 November 2019

service

5

The receptionist was fantastic with me 2 little girls, a credit to your company.

02 November 2019

service

5

Nice people, efficient service.

02 November 2019

service

1

Was told that I would be contacted before any work was undertaken but this was not the case.

28 October 2019

service

3

I was told the car would be cleaned inside and out. There was no evidence in the car being cleaned inside and very poorly cleaned on the outside.

28 October 2019

service

5

Louis and the team were brilliant from the point of my enquiry to the moment I drove away with my mini

25 October 2019

service

2

I raised an issue around excessive wear and tear to the gear nob, service team refused to consider this as a warranty issue; The service reception took pictures and promised to come back to me, I've not received any feedback as yet.

23 October 2019

service

5

no fuss and had chance to talk to sales who arranged a test drive while I waited for the service

22 October 2019

service

5

Efficient, thorough and friendly.