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Customer Reviews.

service

5

Mini broke down on Bank Holiday Monday - Punctured tyre and snapped spring. Left it with Lloyds, explained the situation. Kept informed. Car ready to go Thursday same week and valeted too! So prompt, great service.

11 June 2021

sales

5

Really efficient in preparing quote, test drive arrangements and car purchasing.

08 June 2021

sales

5

Very satisfied Everyone was so nice and everything was so easy on handover

06 June 2021

sales

5

Good service by the garage

06 June 2021

service

5

Everything done on time for price quoted

05 June 2021

sales

5

Could not have been treated better. Sales executive was extremely helpful and knowledgeable and a credit to the company a first class asset to Lloyd's and Mini

05 June 2021

sales

5

Really helpful in putting together what we did or didn't want then finding the perfect car for us. Delivery was easy and doing all the financial work online was very convenient.

05 June 2021

sales

5

A car was found that almost matched our requirements. It came when the dealer said it would and the financial deal was satisfactory.

04 June 2021

sales

5

Got a great car,great service. The staff especially Louis at Lloyd's mini in the lakes

03 June 2021

sales

5

Willing to go the extra mile to see you are very satisfied with your purchase. Pete very helful.

03 June 2021

service

5

Friendly service

30 May 2021

service

5

Helpful, nice people - no issues to report.

30 May 2021

service

5

Great staff for who nothing is too much trouble. Kept me informed at all times during the negotiations.

27 May 2021

service

5

My service was carried out with the minimum of fuss and I was kept informed all the way through.

27 May 2021

service

5

Prompt courteous attention and good work

23 May 2021

service

5

So friendly and always deliver amazing service.

18 May 2021

sales

5

Salesman was very pleasant and helpful. Didn't feel rushed or co-erced

12 May 2021

sales

5

The staff are so helpful and you feel 'part of the team' as a customer. So much so I am already looking forward to visiting again

10 May 2021

service

5

Faultless

10 May 2021

sales

5

Sarah was extremely helpful

10 May 2021

service

5

Very efficient service

09 May 2021

service

5

Completely satisfied

09 May 2021

service

4

Appointment arrangement straight forward as prompted by Lloyds. Amenities at showroom satisfactory. Staff helpful.

08 May 2021

service

5

Pleasant helpful staff.

07 May 2021

sales

5

Regular updates on new car

02 May 2021

service

5

Very good

01 May 2021

sales

5

During the pandemic I was unable to travel to the showroom but as always Sarah Walsh made the process a doddle and took all the stress out of changing my car! An absolute asset to your work family.

30 April 2021

service

5

Every time I have visited the Mini centre I have been greeted by friendly /professional members of staff, a credit to the establishment. A pleasure to do business with you.

20 April 2021

service

5

Efficient booking process and courtesy reminder call the day before.

20 April 2021

service

5

Excellent customer service as always

20 April 2021

sales

5

It has been a difficult year for everyone and although Covid delayed the delivery of our new mini..the service remained excellent

16 April 2021

service

5

From the start of this major breakdown Lloyds South Lakes dealt with the problem speedily and efficiently and took all the worry out of our hands. the car is now performing 'as brand new', excellent engineering by excellent engineers and office staff

14 April 2021

sales

5

The sales team were very patient as you don```t fit tow bars on John Cooper Works Cabriolets we had to change our order. Sales team were extremely helpful and did a lot of ringing around before we finally agreed on two minis that fulfilled our needs

12 April 2021

service

5

Job completed as described and on time.

11 April 2021

sales

5

Very knowledgable and helpful staff. It was a very pleasant experience buying my MIni and their advice was extremely useful

11 April 2021

sales

5

I was contacted by my Mini dealership to say they had a new Mini to the the spec I would like ( sunroof etc ), with lockdown in place it was not quite the usual way. However it all went ahead seamlessly and the collection of the car was effortless

10 April 2021

sales

5

Kept up to date with the process. Given a good deal.

10 April 2021

sales

5

Sarah Walsh provides excellent customer service

10 April 2021

service

4

Very satisfied

09 April 2021

service

5

Efficient friendly service

09 April 2021

service

5

Everything done and on time

09 April 2021

sales

5

We were asked about our experience with our three year old Diesel Cooper just as we had decided consider changing to an automatic Mini. The sales agent, Louis Jeffries could not have been more helpful. He was able to provide a good solution

08 April 2021

service

5

Great comoany to deal with, kept me fully informed whilst I was waiting on the progress of my car.

06 April 2021

service

3

Friendly, courteous and helpful staff.

04 April 2021

service

5

Great service by your staff, including arranging the Mini service and the availability of a car for me to use, which was kindly delivered/collected by Alistair. Thank you.

03 April 2021

service

5

The staff are always polite and helpful

03 April 2021

service

5

Nothing is to much trouble the team do an amazing job to look after me and I would not go anywhere else!

28 March 2021

service

5

Kept up to date at all times

28 March 2021

service

5

I can't knock the workmanship or ethics. All good. But too expensive.

28 March 2021

service

5

Very friendly