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Customer Reviews.

service

5

Thorough, friendly people

17 January 2022

sales

5

Well looked after from start to finish

17 January 2022

sales

5

I was kept uptodate on the cars build and delivery dates

11 January 2022

sales

5

delivery was great, even swapped the winter wheels on to the new car FOC

11 January 2022

sales

5

Everything happened on time with no hassle.

10 January 2022

service

5

I have so much confidence in the work they carry out which they have earned over the 10+ years of dealing with them

10 January 2022

sales

5

Professional service

10 January 2022

sales

4

Smooth and efficient handover. Efficient but no oversell.

03 January 2022

sales

5

Sarah who was the sales person at my local mini garage was great - just the right balance of friendliness and professionalism

01 January 2022

sales

5

Kept informed with regards to delivery

28 December 2021

service

5

Great customer experience

27 December 2021

service

5

Looked after very well from the outset

26 December 2021

service

5

Courtesy car organised for me,at the time we agreed on,and to cover me overnight as vehicle not completed.

25 December 2021

service

5

We drop the car off and they phone us when it is ready to collect. They are efficient, work is usually completed in one day and pricing is reasonable. They are nice people to deal with.

23 December 2021

sales

5

Nice showrooms. Staff always ready to help

19 December 2021

service

4.5

As above work was carried out as expected, staff were all very pleasant and polite.

19 December 2021

service

5

As above. Did the job without fuss

14 December 2021

service

5

Very friendly and fitted us in quickly

13 December 2021

service

5

It was good

12 December 2021

sales

4

Good service. Handover delayed by storm arwen

11 December 2021

service

5

From the moment I walked int the dealership I was treated with the utmost courtesy and kindness. Car back to me faster than I expected immaculately returned.

07 December 2021

service

5

Helpful and always courteous. Keep you informed on the process while your car is in their care.

07 December 2021

service

5

They solved problem quickly and made us most welcome

04 December 2021

sales

5

Plenty of time taken to explain everything.

04 December 2021

sales

5

Had a long time to wait for the Mini but kept up to date on delivery.

03 December 2021

sales

5

Most stress free car purchase I've ever made

01 December 2021

sales

5

I originally went in for a Used car but with the prices at the moment it made more sense to buy new. I was advised throughout and any questions were answered. Delivery and pick was seamless.

01 December 2021

sales

5

After test driving a second hand vehicle we decided to purchase a new car so the buying so to speak was done over the phone and we only went in to pick the car up . Sarah Walsh kept us updated throughout .

30 November 2021

service

5

Excellent customer service

30 November 2021

service

5

Easy to book in on phone, Tom very helpfull, explained everything. Opted to wait whilst car in and well looked after.

25 November 2021

sales

5

Clear communication

24 November 2021

service

5

All good and Kelsey is very good

22 November 2021

service

5

Customer service from Tom was exemplary, he explained everything clearly, let me know in good time when my car was ready and would not hesitate to recommend o friends and family.

19 November 2021

service

5

Very professional and friendly dealership.

19 November 2021

service

5

I travel up from Manchester to come to the South Lakes garage as I think thr service is excellent and all thr staff are so personable

16 November 2021

service

5

The work was all done quickly and with no issues. The staff in the showroom really looked after me and were friendly and professional. They provided some brilliant advice and tips above and beyond what I'd expect - I left with a huge smile.

16 November 2021

service

5

Could not get better attention

16 November 2021

service

5

first class service and efficient

13 November 2021

sales

5

Professional friendly service throughout

12 November 2021

service

5

Staff are always professional and welcoming. Comfortable area when waiting for job to be completed - I appreciated using the desk area & WiFi (and also being kept topped up with biscuits and coffee!) to get some work done while waiting. Thank you.

09 November 2021

service

5

A very kind gentleman from the mini centre picked it and delivered it back after the service. The outside had been cleaned as well.

09 November 2021

service

5

Cannot fault the service

08 November 2021

sales

5

Lots of finance options discussed. Test driving options of cars was brilliant. Bought 3 new cars in 2 years as a family - proof enough !

08 November 2021

service

5

I had an emergency and they were so kind, accommodating and efficient- could not have asked for more

04 November 2021

service

5

Your vehicle is proffesionaly treated, you are kept informed of it's progress & it is washed afterwards.

01 November 2021

service

5

Very efficient friendly service.

01 November 2021

service

5

Not only did I get my Mini serviced, I ordered my new car.all easy!

01 November 2021

service

5

Pleasant and competent

30 October 2021

service

5

I've owned a Mini for many years. All Mini centers have been good, but I would rate Lloyd South Lakes as the best so far. Service/reception and sales manage to be friendly, professional and efficient and without being over bearing in any way.

28 October 2021

service

5

Service was excellent