OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 54 comments received in the last 90 days.
02 August 2024
I loved the separate room to take over the car and the handover was the most thorough I have had in over a decade. Far superior to that received when handing over my last 3 cars - all Range Rovers.
24 July 2024
Great service
02 July 2024
Sarah was exceptional. Informative, welcoming and very good at her job.
02 July 2024
Very professional
02 July 2024
All went very smoothly and I got my new Mini even sooner than expected.
01 July 2024
Modtly very smooth, some minor paperwotk glitches
29 June 2024
Options were clearly explained during the purchase process and delivery handover was very straightforward
23 June 2024
Tom was, as always super friendly, supportive and helpful through the whole process. He made me feel like a special client and friend.
12 September 2024
Very easy to talk to and got a brand new countryman as a courtesy car which was brilliant.
09 September 2024
Friendly and efficient staff at all times.
09 September 2024
On time, very helpful courteous staff
04 September 2024
Always helpful, friendly and keep you updated
31 August 2024
Service and MOT results sent to me by video. I have no reason to doubt the expertise of the mechanic.
30 August 2024
N/A
21 August 2024
Fitted my car in next next week day even though it came in on a transporter so wasn't previously booked in. But it was very expensive and I was really disappointed that the suspension spring gave way at such a low mileage (c43000)
20 August 2024
As above
19 August 2024
Looked after me and my vehicle with care and attention
19 August 2024
Really good service. Happy to help and always nice
02 August 2024
Always positive